Helpful Elder Care Information Sources

The following excellent resources are available to help you to choose elder care options and services and to evaluate nursing homes:

1. The Federal Government’s “Nursing Home Compare”: provides a detailed quality ranking of each nursing home on a 5 star (best) score to a 1 star (worst). We recommend selecting only those homes with a 4 or 5 star overall rating for your further investigation, and avoiding those substandard homes with 1 or 2 stars. 

2. To obtain a copy of Medicare’s excellent and comprehensive “Your Guide to Choosing a Nursing Home” phone 1-800-MEDICARE to ask for brochure No. 02174 or click this online link to read or download (72 pages) 

3. ALTY New York’s “Change for Goodis a booklet that contains key questions to ask staff when evaluating potential elder care settings. It is available in public libraries, or online:  

4. The Elder Pages Directory is a comprehensive listing of housing options for elders in Monroe and surrounding counties, plus information about food and nutrition services, rehabilitation services, home support services, insurance resources, government agencies, transportation and legal services. Printed directories are available at libraries, or call G.R.A.P.E. (Greater Rochester Area Partnership for the Elderly) at 585-256-4351.

5. Lifespan in Rochester, NY provides information; guidance and more than 30 services that help older adults and caregivers take on longer life -- from care management for Elder care to finding a job in retirement: Phone 585-244-8400 or click this link:  Lifespan’s “The Smart Consumer’s Guide to Quality Nursing Home Care” may be obtained by calling Lifespan or by clicking:

6. Things you must know before going to the hospital brochure “Take this Brochure to the Hospital” by the New York StateWide Senior Action Council online.

7.  The Long Term Care Community Coalition (LTCCC) is devoted to improving care for the elderly and disabled. They work to ensure that long term care consumers in all settings, who are often very vulnerable, are cared for safely and treated with dignity.  Their website contains useful consumer guides, reports and newsletters, as well as Take Action links.

8.  These three culture change organizations have been working toward transforming the traditional institutional focused nursing home into resident-centered, caring communities:

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