Share Your RG&E Story

You're not alone! Over the years, many of us have had bad experiences with RG&E, from minor inconveniences to major crises. High energy bills, poor service, and inhumane shutoffs are just some of the things we know need to change. Tell us your story to help show why we need to take our community's energy future back from greedy corporations like RG&E.


  • Linda Mangione
    commented 2022-08-18 10:34:06 -0400
    Have been getting higher than usual bills. At times they have charged for two months in one bill. I read my meter so I don’t get estimates. Have had them enter my read wrong. Called with new reading after high bill , guess I read it wrong, took 4 calls before I got a new bill.
  • Anthony Tyler
    commented 2022-08-05 15:46:53 -0400
    It’s fairly simple: RG&E, in one month’s billing time, raised my utility bill from $146 to $728. I called to find out what exactly was going on and a couple things happened… 1) The customer service rep was quite flustered and didn’t give me much to go on other than what’s been reported since March of 2022 and that I was billed for two months of gas usage – 2) I found out that my billing or meter or whatever are listed as Commercial and Non-Residential. So, I was transferred to the meter changing department and was facing an hour and a half wait time. No thanks. It’s something to experience this for the first time in years and not in a good way. It’s completely unreasonable, what they’re doing.
  • Jesse Esan
    commented 2022-06-15 08:03:34 -0400
    They revised my bill a year after it was paid. Lost a 10k credit and then billed me 4500$ more half a month. My bill has never been over 1200$ a month.

    My rental had the tenants move out Nov 2031 and I put RG&E in my name to re due the kitchen. 5 month later, no work was completed by my lazy ass and I have a 450$ bill. No heat on, no laundry machines, maybe just a light on and off here.

    Down with the horrible monopoly!
  • Franco Campos
    commented 2022-06-14 19:32:48 -0400
    I am tired of the same excuse all the time “Bill for 2 months because there’s a problem with the meter or just call every month to verified your readings are correct.” Enough I want to use a different company.
  • Rita Murphy
    commented 2022-06-14 13:32:00 -0400
    Bill for 2 months b/c of problem with meter per rge I read it every month and send it in
  • Ericka Acquilano
    commented 2022-06-14 12:26:37 -0400
    Bills that we cant pay, no explanation
  • Ahmed Aljumely
    commented 2022-06-12 11:17:28 -0400
    List 4 months my bills came very hight I called them they not really help me !! I wish if anther company can run the electricity beside Rg!!

    Like the cellphone company’s !!
  • Mohini Sharma
    published this page 2021-09-03 12:01:02 -0400

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